Terms of services
Last updated: 12 August 2026
These Terms & Conditions govern purchases made through the FAROX website.
By placing an order, you confirm that you have read and accepted these Terms & Conditions, together with the other policies available on our website.
1. Seller Information
The FAROX website is operated by the business identified in the legal information provided on this website.
For any enquiries regarding orders, products, shipping, returns or customer support, please use the contact details provided on our Contact Us page.
2. Products
FAROX sells accessories and products designed for the aesthetic customisation of vehicles.
We make every reasonable effort to represent our products as accurately as possible. However, colours and visual appearance may vary slightly depending on the device used to view our website, lighting conditions and the configuration of the vehicle.
Product images are provided for illustrative purposes and should be considered together with the descriptions and specifications provided on the relevant product page.
3. Compatibility
It is the customer's responsibility to check before purchasing that the product is compatible with their vehicle and headlight configuration.
For FAROX™ RGB Eyes, customers should pay particular attention to the size and type of headlight projector required for installation.
If you are unsure about compatibility, we recommend contacting us before placing your order.
4. Prices
All applicable prices are those displayed on the website at the time of purchase.
The total price of your order, including any applicable additional charges, will be displayed before you confirm payment.
FAROX reserves the right to change product prices at any time. Any price changes will not affect orders that have already been placed and accepted.
5. Orders & Payment
An order is considered submitted when the customer successfully completes the checkout process.
Available payment methods will be displayed during checkout.
If payment cannot be authorised or processed successfully, your order may not be completed.
6. Order Confirmation
After placing an order, you will receive an order confirmation containing the main details of your purchase.
You are responsible for checking that the information provided is correct, particularly your delivery address and contact details.
If you notice an error, please contact us as soon as possible.
7. Shipping & Delivery
Our available shipping methods, estimated delivery times and applicable shipping charges are described in our Shipping Policy.
Any delivery dates or timeframes displayed on the website are estimates unless expressly stated otherwise.
8. Right to Cancel
If you are purchasing online as a consumer in the United Kingdom, you generally have the right to cancel your order within 14 days of receiving your goods, subject to applicable exceptions.
Details about exercising this right, return procedures and any applicable exceptions are provided in our Returns & Refund Policy.
Nothing in these Terms & Conditions limits any additional statutory rights available to you under applicable UK consumer law.
9. Faulty Products & Consumer Rights
Products sold to consumers must comply with applicable consumer protection laws.
If a product is faulty, damaged, not as described or otherwise does not meet applicable legal requirements, please contact us with your order number and a description of the issue.
Nothing in these Terms & Conditions or in any additional commercial warranty limits your statutory consumer rights.
10. Installation
Some FAROX products may require access to or modification of the vehicle's headlight assembly or electrical system.
If you do not have the necessary skills or experience, we recommend having the product installed by a suitably qualified professional.
Any instructions and installation guidance provided with the product should be followed carefully.
11. Use on Public Roads
Certain colours, animations or lighting modes offered by FAROX products may not be permitted for use while driving on public roads.
It is the customer's responsibility to ensure that the installation and use of the product complies with applicable UK road traffic and vehicle lighting regulations, as well as any other regulations applicable where the vehicle is being used.
Lighting effects intended for shows, car meets, events or aesthetic display should only be used where legally permitted.
12. Proper Use of the Product
Products must only be used for their intended purpose and in accordance with any instructions provided.
To the extent permitted by law, FAROX will not be responsible for damage resulting from improper installation, modification, misuse or use contrary to the instructions provided.
Nothing in these Terms & Conditions excludes or restricts any liability or consumer rights that cannot legally be excluded or restricted.
13. Intellectual Property
Unless otherwise stated, the content, text, graphics, logos, branding and other materials available on the FAROX website are protected by applicable intellectual property laws.
Unauthorised reproduction, distribution or commercial use of these materials is prohibited.
14. Privacy
Personal information is collected and processed in accordance with our Privacy Policy.
Please review our Privacy Policy for further information about how we collect, use and protect your personal information.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
The version applicable to your purchase will generally be the version in effect when your order is placed.
16. Governing Law & Consumer Rights
These Terms & Conditions are governed by applicable law.
If you are a consumer in the United Kingdom, nothing in these Terms & Conditions is intended to deprive you of any mandatory rights or protections available to you under applicable consumer law.
Nothing in these Terms affects your statutory rights.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us using the details provided on our Contact Us page.